Terms and Conditions
Validity
These terms and conditions apply until further notice to purchases made by customers from QualityFittings (Rolf Thuresson Trading AB).
Rolf Thuresson Trading AB
Görslövsvägen 20
263 71 Jonstorp
Sweden
VAT No.: SE556223900301
Customs Duties and Import Fees
Important information for customers in the United States
All orders are shipped from Sweden. Customs duties, import taxes, customs clearance fees and any other import-related charges are not included in the product price or shipping cost paid to QualityFittings.
The customer is solely responsible for paying all customs duties, import taxes and other fees charged when the order enters the United States. These charges may be significant and can vary depending on the product, country of origin, customs classification, order value and current US import regulations.
Any applicable charges will normally be collected separately by the shipping carrier or its customs broker before or upon delivery. These amounts are paid directly to the carrier and are not collected by QualityFittings.
We recommend checking the applicable US import charges before placing an order. QualityFittings cannot determine or guarantee the final amount charged by US customs authorities, the shipping carrier or its customs broker.
If the customer refuses to pay the applicable import charges or does not accept the shipment, the customer remains responsible for all customs charges, carrier fees, return shipping costs and other expenses resulting from the refusal. These costs may be deducted from any available refund.
Payment
You may select from the following payment options:
Payment by Visa or Mastercard. No additional payment charges will apply.
Processing of your order will begin after payment has been authorized. When paying by credit or debit card, the order amount will be charged directly.
Shipping
Orders are normally dispatched from our warehouse in Sweden within approximately 2–3 working days. The delivery time cannot be guaranteed and may be extended in certain circumstances.
Customs clearance, inspections, requests for additional import information and unpaid import charges may delay delivery. QualityFittings is not responsible for delays caused by the shipping carrier, US customs authorities or other circumstances beyond our control.
Shipping Costs
The shipping cost is calculated based on the delivery address and the total weight and volume of the order. The applicable shipping cost is displayed in the shopping cart or during checkout before the order is placed.
Shipping costs paid to QualityFittings do not include customs duties, import taxes, customs clearance fees, brokerage fees or other import-related charges.
Unclaimed or Refused Shipments
If a shipment is not collected, is refused by the customer or cannot be delivered because the customer has not paid the applicable import charges, the customer is responsible for all costs incurred.
These costs may include the original shipping cost, customs charges, carrier fees, storage fees, return shipping costs and other handling expenses. These costs may be deducted from any available refund.
If the shipment is abandoned or disposed of by the shipping carrier or customs authorities, no refund will be issued.
Returns and Right to Cancel
You may request to cancel an order before it has been shipped. If the order has already been shipped, it must be handled as a return.
If you wish to return a product, you must contact QualityFittings within seven working days beginning on the day after you receive the order. Products must not be returned without first contacting us.
To be eligible for a return, the product must be:
- Unused, uninstalled and in resalable condition.
- Complete with all included parts and accessories.
- Returned in its original packaging where applicable.
The customer is responsible for arranging and paying for the return shipment to Sweden. The customer is also responsible for the goods until they have been received by QualityFittings. We recommend using a tracked and insured shipping service.
Original shipping charges, return shipping costs, customs duties, import taxes, customs clearance fees, brokerage fees and other import-related charges are not refundable by QualityFittings.
If a return causes QualityFittings to incur customs charges, carrier fees or other import-related expenses, these costs may be deducted from the refund.
Approved refunds will be issued to the original payment method after the returned goods have been received and inspected. Any reduction in value resulting from installation, use, damage or incomplete packaging may be deducted from the refund.
Incorrect, Damaged or Defective Products
If you receive an incorrect, damaged or defective product, please contact QualityFittings as soon as possible and provide your order number, a description of the issue and clear photographs of the product and packaging.
Products must not be installed or used if they appear to be incorrect, damaged or defective. If the issue is confirmed to have been caused by QualityFittings or occurred during shipping, we will provide further instructions and arrange an appropriate solution.
Return Address
QualityFittings.com
C/O Rolf Thuresson Trading AB
Görslövsvägen 20
263 71 Jonstorp
Sweden
The customs declaration must clearly state that the shipment contains returned merchandise. The customer is responsible for ensuring that the return shipment is correctly documented.
Force Majeure
QualityFittings is not liable for delays, non-performance or other failures caused by circumstances beyond our reasonable control.
Such circumstances may include war, mobilization, acts of terrorism, blockades, work stoppages, transport disruptions, trade restrictions, new or amended legislation, government action, strikes, delayed or failed deliveries from suppliers, natural disasters and similar events.